Physical exercise conducted at BIM in all its form (with or without the use of equipment) is a strenuous physical activity. Prior to beginning any physical exercise regime, routine or program (with or without equipment) you should consult with your doctor or health care practitioner to ensure that you are aware of any current health or physical restrictions or any other restrictions that may be appropriate for you.

You must notify your instructor if you have any pre-existing injuries or medical conditions which may impact your ability to perform an exercise.

Owners and/or Instructor’s reserve their right to restrict clients to a particular class type for safety reasons; and Owners and/or Instructors reserve their right to turn clients away if they do not have the correct medical clearance.

During your Pilates class you should not feel any pain or discomfort, if you feel pain or discomfort you should immediately stop the exercise. You should then seek medical assistance.

BIM instructors or staff cannot provide medical advice or diagnosis. Information provided by your instructor should not be construed as medical advice.

By undertaking any exercise programme at a Body in Motion Pilates Studio or in connection with Body in Motion Pilates Studio you acknowledge that you do so at your own risk and that BIM Instructors, BIM Staff and Directors of BIM will not be liable for any personal injury, loss or liability whatsoever nature arising as a result of, or in connection with, your undertaking of any such exercise programme or following advice contained on this website or given by our instructors

Payment + Bookings + Attendance:

1. Payment must be made upon booking, there are NO exceptions. To book into a class you must either:
   

(a) have pre-purchased classes.

(b) have a valid membership in your account; or

(c) pay at the time of booking.

Bookings can be made online through the booking system, either on the website or call during staffed hours mon-fri 7am-6pm.

Out of consideration for other clients, the instructor and for your own safety, the warm-up is an important aspect of each class. Please be aware that if you are more than five minutes late for a class, the instructor may not allow you to participate in the class. This is determined at the instructor’s sole discretion.

Owners and/or Instructor’s reserve the right to restrict clients to a particular class type for safety reasons; and Owners and/or Instructors reserve the right to turn clients away if they do not have the correct medical clearance.

Classes are not transferable to another individual and cannot under any circumstances be used by another person. NOTE: If someone other than the person booked into the class arrives to use the class, they will be turned away from the class – or asked to purchase their own classes. You will not receive a refund for your class if this occurs and we reserve the right to cancel your membership in this case.

You must inform the instructor if you are pregnant or have any injuries.

From 14 weeks of pregnancy, so long as you have received medical clearance from your treating practitioner (and forwarded to our office) You may attend class.

If you are less than 12 weeks postpartum, you must email your medical clearance to our office if you wish to attend group class sessions.

Class Packs and Private Classes are valid for 3 months commencing on the date of purchase, except for the 20 Class Pack which is valid for 4 months from the date of purchase.

Class Packs are non-refundable and non-transferable. They cannot be shared and are for individual use only.

The term of a Class Pack cannot be extended unless you are injured, in which case they will be extended for the lesser of the duration of your injury and 3 months. We will require a valid medical certificate to extend the term of your Class Pack. Extensions due to medical reasons must be requested before the expiry date.

Weekly Memberships are valid for 1 week (7 days) and are activated on the day you sign up and automatically renewing every week. Weekly Memberships are not transferable between individuals.

Payment will be automatically deducted from your nominated card each week and an updated credit / debit card must be always linked to your account. If your credit card is declined, or payment does not otherwise go through, you will be charged a default fee of $15. Your debit will be attempted once more the following day and if declined you will be charged a second default fee of $15 (up to 2 default fees per week). Where there are 2 weeks in arrears, your membership may be terminated with all currently scheduled classes cancelled, and with prior missed payments still payable and you agree that a Collections Agency will be engaged should you not pay your membership fees in full.

Memberships can be cancelled anytime with 30 days notice. 

Any memnership bought prior to our studio start date 11/4/23 will have the first weekly payment come out straight away. The second payment will come out in week 2 of the commencement of classes. i.e. Join early bird membership 15/3/23 the first payment of $55 will come on at time of sign up with your next payment coming out the week of April 17th.  Once the studio starts classes any membership joined has the intial payment come out at time of sign up and ongoing payments come out each week on the day you signed up. 

Weekly memberships can be put on hold (or suspended) for up to 8 weeks (56 days) per calendar year. 7 days’ notice must be given by emailing the hold dates to our office and the hold must be in 7-day increments, starting from your direct debit day. When placing a suspension on the membership, this extends the minimum term end date by the number of weeks you have suspended the membership for. Any monies currently outstanding must be finalised prior to placing a hold to your membership. We strictly do not back date any membership holds. If you are injured, you can suspend your Weekly Membership for the lesser of the duration of your injury and 6 months with a medical certificate forwarded to our office.

All memberships can book classes 14 days in advanced. 

For those on a Gold Membership, any classes you book over your membership limit you agree to be charged an ‘Extra Class Fee’ in the amount of $30. 

 If you do not book or attend your maximum limit of memberships classes during the allocated week, any unused classes will not rollover. 

If a class is currently fully booked, it will be ‘waitlisted’ If you are on a waitlist for a class and a place becomes available, then you will receive an email / text from us confirming that a position has become available.

Customers will be notified one by one, in the order they show up in the dock: first by priority, then first-come-first-served (those at the top are notified sooner).

HelmBot will wait about 10 minutes between every customer it contacts so they have time to claim the room.

A customer won’t be notified more than once for a given room/time combination, even if the slot is filled and cancelled multiple times.

Cancellations/rescheduling classes can be made upto 2 hours prior to the commencement of the class. We do understand that sometimes unforeseeable circumstances can arise, but we have to be consistent and fair with all clients.  If you fail to attend a booked class, or otherwise seek to cancel your booking within 2 hours of the commencement of that class, you will be charged a late or no show fee of $20.

Payment must be made upon booking, there are no exceptions. To book into a class you must either have a class pass available on your account, pay at the time of booking, or be on a current membership with no outstanding payments.

Upon booking into a Body in Motion Pilates Studio class, or entering the studio, you agree to the following:

Whilst all care is taken, activities at Body in Motion Pilates Studio are not without risk which you accept by undertaking those activities.

To the fullest extent permitted by law, Body in Motion Pilates Studio, it’s officers, employees, contractors, instructors, agents and nominees (together the “Indemnified Parties”) will not be liable and exclude any and all liability to you arising under or in connection with these terms and conditions, or otherwise undertaking any activities at Body in Motion Pilates Studio.

You further agree to fully indemnify the Indemnified Parties against all liabilities, loses, damages and costs suffered or incurred by the Indemnified Parties arising from or in connection with you breaching these terms and conditions, or otherwise undertaking any activities at Body in Motion Pilates Studio.

You agree that Body in Motion Pilates Studio is not responsible in the event of loss, damage, unauthorised use, theft, or injury resulting from and to any personal property that you bring onto, or undertake on, the premises of Body in Motion Pilates Studio.

You acknowledge and agree that Body in Motion Pilates Studio’s liability to you in connection with these terms and conditions, and the undertaking of activities at Body in Motion Pilates Studio, in the aggregate is limited to the refund of the fees paid for the Body in Motion Pilates Studio activity.

You further acknowledge and agree that by booking into a class or otherwise attending Body in Motion Pilates Studio, you agree to the above terms and conditions and waive certain legal rights, including the right to sue in the circumstances set out above.